Sam Turner & Sons Ltd

Customer success story 

Explore the remarkable enhancements in operational efficiency achieved by Sam Turner & Sons, thanks to the transformative impact of Orderwise.

sam turner

Implementing Orderwise

Although Sam Turner had already invested in historic computer and ERP systems, they did not provide the level of operational efficiency required to facilitate their planned business growth. As a continually developed, modular-based solution, Orderwise provides Sam Turner with the scalability to meet current and future demands. 

Watch the system in action

The Sam Turner team welcomed us to their Northallerton site to show us exactly how Orderwise has enhanced the operational efficiency of the business.

50,000 monthly orders

through EPOS with no additional costs.

570% Increase

in average monthly online orders.

20% Increase

in annual turnover.

16% Increase

in annual net profit.

100,000 Increase

in active customers.

18% Increase

in monthly order processing.

Meeting customers’ expectations

With increasing demand comes increasing pressure to meet growing demand and expectations. With OrderWise, achieving this is seamless for Sam Turner.

“Customer expectations have completely peaked due to Amazon. People used to be happy to wait 4 or 5 days for an order, now, 2 days is too long. Everything is shifting to next day delivery. Customers expect a response within minutes, whereas before it would be days. OrderWise has helped with that because we can respond to customers and get orders out the door a lot quicker.”

Dene Goodwin, Ecommerce Manager

sam turner mobile wms
sam turner

Download the full Sam Turner case study

Discover in-depth how Orderwise ERP and WMS software has supported Sam Turner to increase their margins, sales channels and profits while protecting culture, staff and expenses.