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Support & Maintenance

Orderwise ensures you make the most out of your solution, and regular upgrades keep it performing at its best. Our UK-based support team is on hand to ensure your operations keep running smoothly. 

Easily accessible within Orderwise, our solution experts are here to help you to maximise your investment.

 

Orderwise ERP

Ensuring your ROI

Our commitment to your business

We commit each year into ongoing research, innovation, development and testing, so you receive a first-class service as technology in the world evolves. Our dedicated development and testing team are constantly building on a cutting-edge product, packed with new modules, features and enhancements that meet the ever-changing demands of today’s fast-paced trading environments.

Ongoing investments

New modules, features, reports and general enhancements added each year.

Convenient upgrades

Decide when to receive upgrades with one-off upgrades also available.

Development tax

Qualifies for HMRC’s development tax status due to benefiting UK businesses.

Updates to drive performance

Stay up-to-date with the latest software innovations that drive better processes.

Custom developments

Go one step further with custom development available on request.

Specialist support

Orderwise’s expert team is available whenever you need them.

“They’re very fast at getting in touch, always happy to connect remotely and show us things – haven’t got a bad word to say to be honest!”

David Gowling, DMS Flooring Supplies
dms flooring

"The ongoing support is good and responsive, and the ability for development of the software to be customer-led is great."

Alan Lewis, Promotional Handling
phl

“The support has been first class...I’m still almost every day in direct contact with Sean who has been brilliant throughout, he gets back to me within 24 hours and can solve any issue that has come along."

Mark Thomson, Mackays
mackays orderwise

Need support now? 

Get in touch with our team.