Support & Maintenance
Driving success across
your operation.
Complete your package with
support for success
Finding the right software can be only half the battle when choosing a new provider. It’s a robust support system that makes all the difference. Orderwise ensures you make the most out of your new software, and regular upgrades keep it performing at its best.
Our expert support team is on hand to ensure your operations keep running smoothly. Easily accessible within Orderwise, our solution experts are here to help you to maximise your investment.
Evolving with your business
Finding the right software can be only half the battle when choosing a new provider. It’s a robust support system that makes all the difference. As well as ensuring you make the most out of your new software, we ensure regular upgrades keep it performing at its best.
In a fast-paced environment especially, it’s essential that your technology is constantly improving. That’s why significant resource is focused on Orderwise, covering R&D, the release of new functionality and strategic development.
Ensuring your ROI
Our commitment to your business
We commit each year into ongoing research, innovation, development and testing, so you receive a first-class service as technology in the world evolves. Our dedicated development and testing team are constantly building on a cutting-edge product, packed with new modules, features and enhancements that meet the ever-changing demands of today’s fast-paced trading environments.
Ongoing investments
New modules, features, reports and general enhancements added each year.
Convenient upgrades
Decide when to receive upgrades with one-off upgrades also available.
Development tax
Qualifies for HMRC’s development tax status due to benefiting UK businesses.
Updates to drive performance
Stay up-to-date with the latest software innovations that drive better processes.
Custom developments
Go one step further with custom development available on request.
Specialist support
Orderwise’s expert team is available whenever you need them.
"The ongoing support is good and responsive, and the ability for development of the software to be customer-led is great. Just as Orderwise was recommended to us, in the future we will have no hesitation in recommending Orderwise to our business customers."
“They’re very fast at getting in touch, always happy to connect remotely and show us things – haven’t got a bad word to say to be honest!”
“The support has been first class...I’m still almost every day in direct contact with Sean (Account Manager) who has been brilliant throughout, he gets back to me within 24 hours and can solve any issue that has come along. Obviously where he feels there’s a little bit of development or a report that needs to be written, he’s our central man who will then be going out and speaking to the different Orderwise Teams to make sure that what is needed gets done.”
Need support now?
Get in touch with our team.