Struggling to balance ecommerce, trade accounts and stock control?
You might sell like a retailer, but your customers are often trades, contractors and businesses. You’re handling ecommerce orders, trade accounts, in-store purchases and bulk repeat sales, often all at once. With every channel comes more stock to track, more pricing rules to manage and higher customer expectations to meet. To deliver at speed, you need connected systems, accurate data and total visibility.
Built for counter sales, ecommerce growth and everything in between
With over 30 years of experience supporting retailers that sell to the trade, Orderwise helps you streamline everything - from sales and stock to fulfilment and finance. Whether you're processing walk-ins, online orders or bulk repeat customers, we’ve got you covered. Handle trade accounts, sync ecommerce, and manage stock with confidence — without switching tools or juggling spreadsheets.
Retail functionality built for your sector
Apparel and footwear
Stay ahead of fast-moving demand, from fashion to trade uniforms
Retailers in apparel, footwear and workwear must balance consumer sales with bulk B2B orders, seasonal peaks and complex product variations. Whether you’re running a trade counter, ecommerce store or both, Orderwise gives you full visibility and control.
- Manage size/colour/style matrices and product variations without rekeying or duplication.
- Serve both consumers and trade customers with account-based pricing, bulk discounts and repeat ordering.
- Integrate seamlessly with ecommerce platforms, marketplaces and EPOS for a unified stock pool.
- Optimise purchasing and replenishment with intelligent forecasting to avoid stockouts or overstocks.
Electricals, tools & DIY
Support both trade customers and everyday shoppers with confidence
From electricals and AV equipment to tools, hardware and DIY supplies, retailers in this sector serve contractors, tradespeople and consumers alike. Orderwise helps you handle bulk orders, complex stock and multi-channel sales from one platform.
- Manage trade counter sales, ecommerce orders and EDI transactions in one central system.
- Track serial numbers, warranties and repairs for complete aftersales support.
- Speed up fulfilment with handheld picking, courier integrations and click-and-collect.
- Run flexible pricing, promotions and account terms for both B2C and B2B customers.
E-cigarettes, healthcare & supplements
Stay compliant while scaling multi-channel retail
Sectors like vaping, healthcare and supplements face tight regulatory demands while also dealing with high-volume consumer and trade sales. With Orderwise, you can maintain compliance and deliver a smooth experience for every type of customer.
- Track batches, expiry dates and recalls with full audit trails.
- Sync ecommerce, EPOS, Amazon, eBay and EDI to one stock system.
- Automate reordering and repeat B2B sales to save time and reduce errors.
- Ensure accurate financials, credit control and customer account management.
Furniture, homeware & giftware
Deliver exceptional service across bulky, fragile and seasonal stock
Retailers in this sector often sell both consumer-facing and trade-facing. From large furniture items to seasonal gifts, Orderwise helps you handle complex SKUs, trade accounts and multi-channel fulfilment.
- Manage bulky stock with kits, bundles, BOMs and delivery scheduling.
- Provide trade accounts and portals alongside ecommerce checkouts.
- Integrate with major platforms such as Wayfair, Dunelm, Amazon and Shopify.
- Use courier and two-man delivery integrations for accurate, reliable fulfilment.
Packaging, print & consumables
Support repeat trade orders with speed and accuracy
Retailers in packaging, print and consumables rely on bulk orders, repeat purchasing and often custom requests. With Orderwise, you can deliver on time, at scale, without losing margin.
- Automate high-volume trade orders and account pricing.
- Configure custom order templates and product specifications.
- Sync stock across ecommerce, trade portals and counter sales.
- Control landed costs, margins and forecasting to protect profitability.
Cosmetics, hair & beauty
Balance fast trends with reliable trade supply
Cosmetics, hair and beauty retailers face ever-changing demand while also supplying salons, resellers and trade accounts. Orderwise ensures your stock, pricing and sales channels stay in sync.
- Track products by batch and expiry dates for full compliance.
- Manage trade accounts with custom pricing, credit terms and repeat orders.
- Maximise ecommerce with integrations across Shopify, WooCommerce, Amazon and more.
- Keep customers engaged with CRM, promotions and returns processing.
Which of our solutions might serve you best?
Tell us what you're looking to improve, and we’ll guide you to the right fit.
You're looking for Enterprise Resource Planning (ERP) software
You’re managing bulk orders, supplier pricing, multi-site stock, and complex workflows, but with disconnected systems, it's hard to stay in control. You need one joined-up platform to run operations smoothly and make better financial decisions.
With Orderwise, you can:
- Manage purchasing, accounts and logistics in one system
- Track landed costs and supplier performance
- Improve accuracy across stock and sales
- Get full visibility over margins, spend and cash flow
You're looking for intelligent stock management
Stock spread across sites, fast-moving orders, fluctuating demand, accuracy matters. You need visibility, forecasting and control to stay ahead and protect your margins.
With Orderwise, you can:
- See real-time stock across all locations
- Automate replenishment with smart forecasting
- Avoid over/under-ordering
- Track value, improve margin accuracy
You're looking for a Warehouse Management System (WMS)
Manual processes slow you down as volume grows. Whether you’re fulfilling trade, ecommerce or bulk orders, you need a faster, more accurate warehouse operation.
With Orderwise, you can:
- Automate goods-in, picks and despatch
- Handle high volumes and mixed orders with ease
- Improve speed, reduce errors
- Scale warehouse output without scaling overhead
Drive sales, streamline orders & retain customers
With enhancements to online purchasing and delivery methods, consumer expectations are more demanding than ever, making managing multi-channel sales platforms increasingly challenging for businesses.
Whether you’re a B2B or B2C business, looking to revamp your existing website or launch your first ecommerce channel, an Orderwise Online Store ensures the data integration necessary to best engage your customers.
Connect your operation
from end-to-end
Whether you’re strictly e-commerce or running multiple in-store locations, it’s critical your operations are integrated. That means a uniting your website, online stores, sales channels, warehouses and more. Without it, your business becomes heavily reliant on manual data entry across multiple systems.
By integrating the data across your retail operation, you gain complete end-to-end visibility of all your operations. This level of data insight and analysis also means unlocking new levels of optimisation – increasing profit margins, automating processes and improving customer service.
Helping to solve your retail problems
242% increase in annual turnover
As a retailer looking to manage a growing inventory, The Wright Buy needed a full-time stock system that could integrate with eBay and Amazon as well as their other online marketplaces.
Discover how the implementation of an OrderWise ERP system transformed operations, and skyrocketed profits.