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Sam Turner & Sons Ltd
Uncover the remarkable transformation of Sam Turner as they revolutionised their customer service with advanced multi-channel software.
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Sam Turner & Sons Ltd
Customer success story
Uncover how OrderWise empowers Sam Turner & Sons to effectively manage customer service levels across multiple channels.
Implementing OrderWise
While Sam Turner had begun exploring online marketplaces and ERP systems, the business was still reliant on multiple databases and paperwork. This lack of data integration and automation was not going to cope with Sam Turner’s planned growth.
Watch the system in action
We visited Sam Turner’s Northallerton site where the team discussed the business’ growth into multi-channel retail with OrderWise.
50,000 monthly orders
through EPOS with no additional costs.
570% Increase
in average monthly online orders.
20% Increase
in annual turnover.
16% Increase
in annual net profit.
100,000 Increase
in active customers.
18% Increase
in monthly order processing.
Scalability to grow
Transitioning into a multi-channel retailer has been monumental for Sam Turner. But critical to facilitating this “game-changing” growth is OrderWise’s scalability as a continually developed solution.
Download the full Sam Turner case study
Discover in-depth how OrderWise ERP and WMS software has supported Sam Turner to increase their margins, sales channels and profits while protecting culture, staff and expenses.
