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Mosaic Fulfilment Solutions

Customer success story 

Discover the story of Mosaic Fulfilment Solutions as they leveraged the seamless integration of ERP to accelerate operations and attain an accuracy rate of 99.99%.

fulfilment centre

Implementing OrderWise

In addition to Mosaic’s need to provide their clients greater visibility of their stock levels and logistical operations, the ecommerce industry was also expanding alongside 3PL. The business also identified a need to enhance their ecommerce integrations as an increasing number of clients began expanding their online retail marketplaces.

Watch the system in action

With the rapid evolution of the 3PL industry in the last few years, the fantastic team at Mosaic explain what they needed from a new WMS solution to elevate their operations.

92% faster

to onboard new clients

Doubling of

pick rates

100% same day

despatch

24/7

client portal access

99.99% accuracy

achieved

Full visibility

of stock

The efficiency impact

By having access to stock and business data on mobile handheld devices, Mosaic has been able to increase productivity within the warehouse and streamline operations.

“Picking with the hand-held scanners is so easy. It’s so easy to train people on and it’s makes productivity a lot quicker. Scanning stock into locations, barcoding stock, picking, packing and sending orders out is so much easier and quicker. As soon as you scan something, it’s live. So, you know where stock is at any point, whether it’s at goods in or despatch. You can see every point, it’s auditable and traceable.”

- Marcus Goodhead, Stock Admin Supervisor

order management software
mosaic fulfilment

Download the full case study

Find out more about Mosaic’s journey with OrderWise, the impact the ERP software has had on staff and their achievements post-implementation.