5 ways furniture retailers can use Orderwise to streamline operations

furniture retailer software

Running a furniture business isn’t just about selling tables and chairs. 

It’s about managing bulky stock, meeting tight delivery schedules, and keeping customers happy—all while staying one step ahead of the competition.

What’s the secret to thriving in such a demanding industry? Many businesses are turning to tools like integrated WMS and ERP systems to simplify processes, save time, and drive growth. Here are five ways Orderwise is transforming furniture operations right now:

1. Real-time stock visibility

Ever run out of a best-seller just when demand peaks? Or spend hours hunting for an item you know is in the warehouse? Furniture businesses need a clear, real-time view of their stock to avoid these headaches.

An integrated WMS provides up-to-the-minute updates on stock levels across multiple locations. Whether it’s a modular sofa or a dining set, every piece is accounted for, reducing delays and improving decision-making. The result? Fewer stockouts, less waste, and happier customers.

2. Smarter order fulfilment

Bulk orders, bespoke items, and same-day dispatches—furniture businesses deal with it all. But juggling these demands with outdated processes is a recipe for errors and frustration.

With automation at its core, a modern WMS can handle everything from pick-and-pack workflows to courier integrations. Warehouse teams armed with handheld devices work faster and smarter, ensuring every item reaches the customer on time.

3. Effortless kitting

Modular furniture and room bundles are fantastic for customers—but a logistical challenge for businesses. How do you ensure every order includes the right parts without wasting hours on manual checks?

A Kitting module does the heavy lifting. It tracks components and automatically updates stock levels when kits are assembled or returned, giving your team one less thing to worry about. Think of it as having your own logistics superhero.

4. Happy customers

In today’s market, customer expectations are sky-high. They want updates at every stage: “Has my order shipped? When will it arrive? Can I track it?” A clunky system that leaves them guessing just won’t cut it.

With automated notifications and real-time updates, an integrated ERP system like Orderwise keeps customers in the loop. Add in faster response times from your service team, and you’re not just meeting expectations—you’re exceeding them.

5. Data-driven growth

How’s your warehouse performing? Are delivery times improving? What’s your busiest season? If you can’t answer these questions confidently, you’re flying blind.

Business intelligence tools give you the insights you need to stay ahead. From identifying bottlenecks to forecasting demand, they help you make smarter decisions—and turn data into results.

Obaby: From Spreadsheets to Success

Take Obaby, a nursery furniture manufacturer and distributor. Before switching to an integrated system, their operations were bogged down by manual processes and scattered data. Since implementing Orderwise, they’ve seen incredible results:

  • 30% year-on-year growth in outbound orders.
  • Weekly order processing increased by 25%.
  • Over 110,000 orders shipped annually by a team of just five warehouse staff.

Their streamlined workflows and real-time data have set the stage for expansion into Europe and the Middle East, proving what’s possible when furniture businesses embrace the right tools.

Transform your furniture business today

Whether you’re managing high volumes of modular furniture, navigating kitting complexities, or simply trying to improve customer satisfaction, integrated WMS and ERP systems can revolutionise your operations.

With decades of experience supporting wholesale and retail businesses, we understand the challenges you face—and we’re here to help. Ready to see the difference for yourself?

Get in touch today to learn how Orderwise can take your business to the next level.