A. Perry Ltd

Based in Cradley Heath, West Midlands, A.Perry Ltd is a family owned and run company established in 1925 by Arthur Perry, who started out by making steel gutter brackets and hinges.

After years of growth and acquisitions, 2017 saw A Perry reach new horizons as they moved from their 50,000 square foot premises to a new 90,000 square feet factory, warehouse and office space, spread across more than five acres of land.

Eventually it became clear that A Perry needed to look at alternative options.

“If we carried on down the bespoke route we would never get to the end of it.”
– Guy Perry

A Perry had identified key requirements for a new warehouse management, sales, manufacturing and procurement system, with the option to add further solutions for each area of the business as and when it’s required.

“We wanted one system that would be able to go from taking orders all the way through to integrating with our warehouse, manufacturing and reordering systems”.
– Guy Perry

“We looked at many software systems, but we found OrderWise to be the most complete as a package.”
– Chris Perry

We asked Patrick to identify OrderWise’s biggest advantage:

“They work with us – we give them ideas, they will develop them, we bounce them against each other, and we all come together with a better solution going forward to suit our needs. That’s the real big advantage of a package like what OrderWise can offer.”

“OrderWise has brought us on leaps and bounds really as a sales force. Simple things like knowing exactly what stock quantities you have got on the shelves, the true margins that you are making and the overall ease of just putting an order onto the system. We have become a lot more proactive as a company and as a sales force too. 5-6 people used to enter orders and quotes all day long, we have now trimmed that down to one person entering orders, allowing the other guys free on the phone to take enquiries.”

“Just in tonnage alone, we on a record day on the old system would pick around 3.5 tonne. On the OrderWise system, our record day is 11.5 tonne for one picker. Our error percentage has dramatically reduced too, across over 19,000 lines despatched last month using the OrderWise system we had an error rate of 0.002%.”

“It’s all about integration, that’s the most important thing. Now you can take an order on the website and it will go all the way through to actually being picked and invoiced, all in one simple process.”
– Guy Perry

“The relationship that we’ve built with OrderWise from day one has been phenomenal and I think that is because of the care and attention that OrderWise gives us. A lot of support before we went live to make sure that we understood how it was all going to work, full training – so going live they were very, very keen to make sure it worked properly.”
– Chris Perry

“The thing that we found OrderWise are great for, are helping us develop as a joint partner; we don’t look at OrderWise as just a supplier. For us, OrderWise are a partnership, who work very, very closely with us. They come up with some fantastic ideas and they help us to continue to grow.”
– Guy Perry