OrderWise in July 2021 – v21.7
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With hundreds of providers on the market, you need to put your trust in a long term partnership that works for you. Our ERP systems can be implemented to suit your current business set up or compliment your future plans. Either install cloud based, on-premise or a bespoke integration of the two.
We also make everything as straightforward as possible, from our billing and terms to our software itself, our team of in-house developers based in Lincolnshire make our ERP solution as easy to use as possible, without compromising on quality and functionality.
Our software, shaped to your exact business requirements
Our end-to-end ERP solution is installed cloud based, on-premise, or as a combination of the two. So, whether you’re in the office or working remotely, you can be sure to get the best software setup for your business. Whatever your size, sector, or industry, our solution is mouldable to suit your specific requirements.
OrderWise software allows for flexibility with modular pieces that fit seamlessly together. You can add to your solution as you need, scaling your software to grow your business with confidence.
Connect your people, departments and data in one place, with one system
Our ERP software creates centralised visibility of your operations. Joining together all your disparate systems and processes, you can work cohesively. All your data will be securely accessible from one place, in real-time with full integration. As a result, any slowing tasks like data rekeying or manual paper-based processes are all removed.
Your workflows can become more accurate, faster and less complex for your employees to complete. With OrderWise, you can cover all your business dilemmas, whether purchasing, ordering, making sales, or managing stock.
Built for easy use, so your whole team can benefit
Our developers have made our software as easy to use as possible, all while keeping our high level of quality and functionality. Free-flowing and user-friendly, the interface can be quickly picked up by your team. We work alongside your business to learn about what you need, guiding you throughout your installation. Smoothly integrating with your staff and existing systems, you can start to work more efficiently straight away.
OrderWise also offers software user training for your whole team, so you can really maximise your abilities. We can show your employees how to make the most of Wise technology for your specific business, all from right here in the UK.
There isn’t a single thing, it’s a combination of many things. The integration between all areas of the business, the amount of information at your fingertips, the automation, the reduction in errors, the productivity gains. We couldn’t do what we’re doing now without OrderWise.
OrderWise software plays a key role within the core of our business. We promise our customers the most efficient and proactive service when ordering with us, and this software is crucial in helping us provide that. We are also now using OrderWise to produce timed and targeted marketing campaigns, so there’s no doubt that this software will play a key part in our future.
Well we are an aggressively growing business, which means we’re always looking for new markets and customers while still developing our relationships with our existing clients. So for us it’s all about having a computer system and a partner there that allows us to grow together. OrderWise’s potential is limitless as far as we can see, so it’s all about planning what we can do now, what we can do a year down the line and just bringing everything that OrderWise can do for us into fruition.
Enterprise Resource Planning (ERP) is a phrase that has been big in the business world since the late 20th century. As the world moved through the 90s and into the 00s towards an internet age. The modern ERP became the next big thing that businesses wanted to adopt. As the product evolved and began to cater for the likes of SME’s, multiple variations of the solution appeared on the market. Thereby raising the question ‘Which ERP software is right for my business?”
With its diverse capabilities in today’s ERP buying market, multiple teams have become responsible for organising its implementation into their business. In particular, the chief executive officer (CEO), chief operating officer (COO), chief financial officer (CFO), sales and marketing manager. And even the warehouse manager is taking the lead in choosing an appropriate provider.
While one report shared that ERP software helped around 95% of businesses, it’s not a decision to be taken lightly. Implementing software is the right course of action for most, but choosing an ERP provider isn’t as black and white as it may seem.
Whichever solution works for your biggest competitor won’t necessarily work for your business. Dependent on your needs, ERP might not even be the answer to truly streamlining your processes. The businesses that follow the lead of others often end up with a piece of software that isn’t fit for purpose. In turn, this leads to businesses creating disjointed processes in order to meet their needs.
It’s surprising how many teams are still using Excel to manage some of their disconnected processes. And how easily things can go wrong when heavily relying on it. In 2020, Public Health England lost nearly 16,000 cases of coronavirus because of the rows limitation in Excel2. Regardless of the industry in which you operate, the smooth running of your day-to-day work is the true answer to business success, and a well-suited ERP is what’s going to deliver that.
Fear is the number one blocker for ERP implementation in CEOs. The research found that risks associated with digital transformation were a top concern, and this is down to multiple reasons.
To start with, business competition is rife and CEOs don’t want to put a wrong foot forward. A recent survey found that 75% of chief officers have a fear of disruption from data-driven, digital competitors. In a bid to beat the competition, this fear can cause CEOs to rush into a technology investment that isn’t right for the business.
Whether it’s the same software as a competitor, or as a result of receiving conflicting advice on the market, this costly mistake can easily diminish confidence in a CEO to find a suitable replacement.
Risks associated with implementing ERP are mainly down to the lack of research that businesses conduct before acquiring a new solution. As the website Software Suggest puts it, “you can increase the probability of a successful project by selecting an efficient vendor.” To prevent a repeat of history, CEOs need to do their due diligence and work out what their business requires from a new solution.
Furthermore, CEOs need to have confidence in their decision. Success rates in ERP implementation are high, with a recent study highlighting that “two thirds (67%) of [their] participants rate their implementation as successful or very successful and only one out of 315 described theirs as a failure”.
An integrated solution is the answer for COOs to keep their finger on the pulse in a changing digital environment. By understanding the different teams. Their processes and their daily activity. COOs will finally be able to put out the fire when it comes to feuds between departments, helping the business move forward.
What’s more, by integrating external platforms such as courier portals, payment gateways and ecommerce marketplaces into ERP software. COOs are able to better monitor external services and prevent any backlash from the likes of missed deadlines.
The main reason for a COO to adopt an integrated system is that there are less points of failure. COOs can ensure the business provides the first-class service for its customers around the clock with an integrated ERP system.
Digital transformation in finance report19 explains the future of ERP software for financial professionals. It describes how businesses are looking for systems operating like smart phones that download updates overnight. Many CFOs cease to believe that software is capable of providing this level of automation through cloud-hosted platforms.
In addition, quality ERP integrates with leading accounting platforms, so finance teams aren’t forced to say goodbye to their much-loved tools, either. These integrations remove the need for users to rekey information from multiple platforms, creating less legwork for the department as a whole.
A recent survey found that 65% of sales professionals feel they lack time and suitable resource when performing their job. This can lead to a number of complications in the department. With a lack of resource to store sales information, most of it ends up being stored in inboxes and personal documents, creating a business continuity problem when a team member takes an unforeseen absence. Not having the data to understand customers can quickly lead to missed opportunities in upselling and cross-selling. In the worst case, create a bad rapport when their customers don’t receive the response they were looking for.
What’s more, research from Hubspot found that more sales professionals are spending up to 60 minutes a day on data entry. So, even if the business has a shared platform to input the sales information, rekeying the data is time-consuming and subject to human error. Unfortunately, this could also mean that customer price lists aren’t correct, either, and one typo could be the difference between making a sale and missing out. Then there’s the case of what sales professionals have to work from. Lack of real-time visibility of stock from outdated or non-existent systems will cause sales teams to over-or undersell.
Plus, a lack of communication between teams will mean that customers are approached by different departments in the business. A study found that 43% of sales and marketing teams lack accurate data on target accounts and prospects. Resulting in a serious misalignment between teams that can incur damage to business reputation. In fact, other research found that 67% of businesses are better at closing deals when sales and marketing work together.
Every day is a busy day for managers overseeing the warehouse operation. From dealing with goods in, product storage and couriers, to managing recruitment, the workforce and operational targets. A warehouse manager has a lot on their plate. Plus, with unfit software to contend with on top of this, their day job is only made harder.
34% ended up shipping late because of products they sold that weren’t in stock
The pressure is high in a traditional warehouse environment, especially during peak sales periods like Black Friday and Christmas. Meaning errors become all the more frequent. Worryingly, research shows that human error was reported as a top issue in 46% of warehouses when it came to goods in.
This combination of errors decreases satisfaction rates from customers and sadly, warehouse managers are in the firing line for blame.
Now it’s understood how each department operates individually, it’s equally important to put them together to view the bigger picture. Running a business with no software in place can easily cause a domino effect of problems that end up being seen at the top of the business. Putting increasing pressure on management, right down to the line pickers. A lack of communication across departments, lack of clarity on stock and performance all contributes to continuously decreasing satisfaction, both internally and externally.
ERP software is the answer for the CEO, COO, CFO, sales and marketing manager, and warehouse manager. But their approach to choosing the software is what’s most important. By ensuring each candidate chooses a solution that relieves daily stressors, meets departmental requirements and will stand the test of time; it’s looking to be a very prosperous future for their business.
For more information and a reference guide from our ERP software summary, please download our ERP whitepaper.
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