Webinar | Transform wholesale operations from order to delivery
From managing bulk orders to exploring the potential of BI Alerts, discover how to streamline operations, enhance customer relationships, and drive growth with Orderwise.
Factory Direct Flooring has always relied on logical and straightforward systems to empower their business, but recognising the need to elevate their operations, they sought to strengthen their already-solid foundation.
With the ever-increasing costs of logistics, Factory Direct Flooring (FDF) faces an ongoing challenge in maintaining a seamless delivery service to customers. Despite limited control over this aspect of the purchasing experience, the team remains committed to sourcing high-quality products and offering them at competitive prices, putting the needs and satisfaction of its valued customers first.
With a commitment to excellence deeply ingrained in its ethos, the business recognised that an investment in OrderWise is a key step towards achieving its goal of continuous improvement and surpassing customer expectations in every interaction.
- Paul Hambidge, Managing Director
Factory Direct Flooring is dedicated to continuously improving the way they operate, and has readily embraced cutting-edge technology such as integrating their courier services with OrderWise to:
Combined, these innovations promise to empower the company with the ability to serve their valued customers with even greater efficiency and precision.