Seasons Greetings and Support Hours

merry christmas message from OrderWise and a teal christmas tree

However you’re spending this festive season, all of us here at OrderWise wish you a wonderful time and a well-deserved break.

As we come to the end of a challenging and often turbulent year, we thank you for your continued business partnership – and look forward to working with you on your plans and priorities in 2023 and beyond.

OrderWise Holiday Support Hours

A reminder that should you need to contact OrderWise Support over the holiday period, you can do so during these holiday opening hours:

Friday 23rd December 8am to 5pm

Monday 26th December (Christmas Day Bank Holiday) CLOSED

Tuesday 27th December (Boxing Day Bank Holiday) CLOSED

Wednesday 28th December 8am to 5pm

Thursday 29th December 8am to 5pm

Friday 30th December 8am to 5pm

Monday 2nd January (New Year’s Day Bank Holiday) CLOSED

For customers on Standard Support, lines open from 9am.

In-system help

Did you know that we have a help guide in the system? Just press F1 at any time to receive instant information about the screen you have open.