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integrating success

If you’re reading this, you’ve most likely been following along with our Integrating Success series, have evaluated your position and identified the challenges you need to address but if you haven’t and want to look back, check out our previous instalment; 

Selecting the right integration platform

Now you’re ready to connect your ERP to your new platform, it’s natural to worry about where to start. When we think about integrating systems, we think of hurdles, delays and extensive scoping exercises but it doesn’t have to be that way. We’ve been connecting Orderwise to external platforms for a long time and our experience is something we share with you throughout the process. 

First, consider what it is you want to connect to your ERP; not just the platform, but the data points. To help make that process easier, we’ve created tables for our most commonly connected systems & requirements for you to cross-reference;

 Camper EKM Magento ManoMano Mirakl OnBuy OpenCart PrestaShop Shopify ShopWired VisualSoft WooCommerce 
Import gift card payments as payments ✕ ✕ ✓* ✕ ✕ ✕ ✕ ✕ ✓ ✕ ✕ ✓ 
Import gift card payments as discounts ✕ ✕ ✕ ✕ ✕ ✕ ✕ ✕ ✕ ✕ ✕ ✕ 
Import gift card order lines ✕ ✕ ✓ ✕ ✕ ✕ ✕ ✕ ✓ ✕ ✕ ✕ 
Import reward points as payments ✕ ✕ ✕ ✕ ✕ ✕ ✕ ✕ ✕ ✕ ✕ ✓ 
Import reward points as discounts ✕ ✓ ✕ ✕ ✕ ✕ ✕ ✕ ✓ ✕ ✕ ✓ 
Import discounts ✕ ✓ ✓ ✕ ✓ ✕ ✓ ✓ ✓ ✓ ✓ ✓ 
Import discounts as adjusted line values ✕ ✕ ✓ ✕ ✕ ✕ ✕ ✕ ✓ ✓ ✓ ✓ 
Import orders as net ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ 
Import orders as gross ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ 
Supports overwriting of T1 tax code** ✕ ✕ ✕ ✕ ✕ ✕ ✕ ✕ ✓ ✕ ✕ ✓ 
Import orders in store or order currency ✕ ✕ ✓ ✕ ✕ ✕ ✕ ✕ ✓ ✕ ✕ ✕ 
Import order promised dates1 ✕ ✕ ✓ ✕ ✓ ✓ ✕ ✕ ✓ ✕ ✓ ✕ 
Import line promised dates1 ✕ ✕ ✓ ✕ ✕ ✓ ✕ ✕ ✓ ✕ ✕ ✕ 
Import order required dates1 ✕ ✕ ✓ ✕ ✕ ✕ ✕ ✕ ✓  ✕ ✕ ✕ 
Import line required dates1 ✕ ✕ ✓ ✕ ✕ ✕ ✕ ✕ ✓ ✕ ✕ ✕ 
Imports EPOS orders ✕ ✕ ✕ ✕ ✕ ✕ ✕ ✕ ✓ ✕ ✕ ✕ 
Imports order reference1 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ 
Courier mapping CSV file ✓ ✕ ✕ ✓ ✕ ✕ ✕ ✕ ✓ ✕ ✕ ✕ 
Delivery method mapping CSV file ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ 
Payment method mapping CSV file ✓ ✓ ✓ ✕ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ 
Stock locations mapping CSV file ✕ ✕ ✓ ✕ ✕ ✕ ✕ ✕ ✓ ✕ ✕ ✕ 
Import unpaid orders ✕ ✕ ✓ ✓ ✓ ✕ ✓ ✓ ✓ ✓ ✕ ✓ 
Import delivery contact1 ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ 
Import order special instructions1 ✕ ✓ ✓ ✕ ✕ ✕ ✕ ✕ ✓ ✓ ✓ ✓ 
Import delivery special instructions1 ✕ ✕ ✓ ✕ ✕ ✕ ✓ ✕ ✓ ✕ ✓ ✓ 

* Currently only supports the Amasty Giftcard extension for gift card payments. 

** By default, any line that has tax assigned in the cart will use T1, and no tax will use T0. 

Despatch 

 Camper EKM Magento ManoMano Mirakl OnBuy OpenCart PrestaShop Shopify ShopWired VisualSoft WooCommerce 
Allows part shipments ✕ ✕ ✓ ✕ ✓ ✓ ✕ ✕ ✓ ✕ ✕ ✕ 
Allows tracking ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓* 
Allows tracking URL from OW export ✕ ✓ ✕ ✓ ✓ ✕ ✓ ✕ ✓ ✓ ✕ ✓* 
Configure custom tracking URL in CSV ✕ ✕ ✕ ✓ ✕ ✕ ✕ ✕ ✓ ✕ ✕ ✕ 

Stock

 Camper EKM Magento ManoMano Mirakl OnBuy OpenCart PrestaShop Shopify ShopWired VisualSoft WooCommerce 
Supports the available to build plugin - ✓ ✓ - ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ 
Handles stock locations - ✕ ✓ - ✕ ✕ ✕ ✓ ✓ ✕ ✕ ✕ 

Price

 Camper EKM Magento ManoMano Mirakl OnBuy OpenCart PrestaShop Shopify ShopWired VisualSoft WooCommerce 

Supports RSP from a single price list,  

using the price list plugin 

- - ✓ - ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ 
Supports updating the compare at price - - ✕ - ✕ ✕ ✕ ✕ ✓ ✕ ✓ ✕ 

Once you’re confident that you can connect what you need, you can turn your attention to mapping the specific fields between Orderwise and your platform. When you start this step, walk through the process of entering this information manually in Orderwise; it helps you to visualise the fields and identify how crucial they are to successful integration.  

Our integration mapping template is pre-populated with the fields we most commonly see in an integration per platform, anything else you want to add here like analysis fields for recording metadata can be included also. We can of course offer support through consultation if you want some additional advice or if you are unsure of how to map a specific scenario or workflow. 

And that’s it; you’re ready to integrate. Simply share your mapping with our services team here we take it from there.