As B2C and B2B consumers expect to buy products in-store, over the phone, online or from sales representatives on the ground, it’s more important than ever to provide an interconnected service with multi-channel software.
Using OrderWise’s nationally recognised Multi-Channel Software, unites your eCommerce websites, online marketplaces and retail stores to provide multiple purchasing options for customers, all from our all-in-one solution.
Achieve end-to-end stock visibility across locations, whether it’s in the warehouse, another branch or your supply chain. Moreover, easily cater for the transition of stock for each season, even during heightened retail demands like Black Friday and Christmas.
With OrderWise, you will have the right items, in the right quantity and at the right opportunity to maximise fulfilment capabilities and maintain high customer satisfaction. Be confident in your fast and accurate shipping, and easily keep your customers well informed, putting you in power to deliver a service for the future.
Cater to your customers wherever they make their purchase by using a traditional till point or mobile tablet to process orders. With OrderWise’s multi-channel software, customers can easily buy products in-store, reserve them for collection elsewhere or have them delivered to a designated address.
Provide perfect service for your customers by utilising cross-platform capabilities for loyalty points and gift cards within your solution. Furthermore, make the returns process simple and fast with scannable and printable barcode technology that links across your channels. Integrating Mobile WMS for Android into the returns process, as well as outgoing sales operations, you can increase your throughput and accuracy and improve the experience for your team and your customers.
Integrate your supply chain, website, online marketplaces, physical stores, distribution centres and sales from on-the-ground representatives into one central system.
OrderWise is compatible with 50+ ecommerce platforms including Magento, Shopify, WooCommerce and OrderWise Online Store and Trade Portal, as well as marketplaces including eBay and Amazon.
Gain unrivalled stock intelligence to eliminate the risk of overselling and easily replenish your stock through purchase deliveries, stock transfers and distribution from a central warehouse.
On top of this, utilise data to effortlessly scale up during peak seasons and hit those all-important targets around the clock.
For greater control of your delivery services, our software also offers 60+ integrations with parcel and pallet couriers, so you can decide on the best couriers for your products and keep your customers in the loop.
OrderWise was built for wholesale distribution customers three decades ago and continues to be the leading choice in software for this industry.
Using OrderWise, you will become the driver behind a fully-fledged warehouse operation with end-to-end visibility of your supply chain, stock and profit margins from one central hub. Watch your workforce harness the power of barcode-scanning technology and manage your finances, reporting and overall sales using one integrated solution.
At OrderWise, we know merchant traders have their work cut out for them. That’s why our specialist software was built three decades ago to help businesses in this industry achieve customer excellence.
By sharing data across platforms as part of a multi-channel solution, you can make sales online, over the phone, through a sales representative or in branch, allowing your customers to choose how they do business with you.
To keep up with raised customer expectations, retailers need to create a seamless multi-channel shopping experience and a functional back-end operation; setting the foundations for a profitable business.
Using OrderWise, you will unite your websites, online marketplaces, stores and sales to meet the requirements of tomorrow’s customer and become an industry leader.
Whether you’re running a manufacturing or trading operation, OrderWise is experienced in building cost-effective solutions to manage expiry dates, batch numbers and storage temperatures within a food and beverage environment.
Our software allows the controlled handling of multiple weights, volumes and packages at any one time to speed up processes and provide complete operational fulfilment.
Keeping up with fashion trends can bring operational headaches in the apparel and footwear industry, but that doesn’t mean it should be taxing work.
With an OrderWise solution, complete with multi-channel software, you can keep on top of seasonal transitions and peaks, manage promotions, track competitor prices and control your supply chain from one cross-platform solution that’s suitable for both B2C and B2B traders.
Benefit from an EPOS solution to manage your stores and process transactions in a range of payment methods including gift cards and loyalty points
Automate online trading and eliminate overselling by integrating your existing websites and online marketplaces, including Amazon and eBay
Built-to-sell retail websites including click-and-collect order handling, personalised promotions and loyalty point management
One central location for processing the sales orders you receive across multiple channels, with the tools you need to maximise average order value
Maximise sales opportunities with complete and accurate stock visibility across each one of your stores, online sales channels, offices and warehouses
Easily identify stock demand for each location and avoid losing sales by accurately forecasting for busy seasons such as Christmas and Black Friday
Streamline goods in processing, reduce the cost of returns handling and increase the speed of order and store fulfilment for a happy customer-base
Eliminate the manual rekeying of online orders with integration to 60+ popular courier platforms including Royal Mail, DPD and FedEx
Gain unparalleled insight into sales performance and use this information to target the right customers and boost order value
Multi-channel is a cross-content strategy that keeps customers connected, regardless of which channel they choose to do business with you. It allows your customers to start their journey on one channel and complete it through another, such as buying a product online, collecting it in-store and returning it directly to the warehouse. But don’t just take our word for it, see how we compare.
It’s about transferring a customer’s data across channels at every interaction, allowing them to smoothly travel through every point of communication with your business.
There are over 2,000,000 reasons to choose OrderWise eCommerce solutions. With 30 years of experience in providing software solutions to businesses like yours and over 200 experts working from our purpose-built head office, you can be confident when dealing with OrderWise that our software, experience and expertise will directly benefit your business.
That’s why over 1000 customers trust and stay with OrderWise, with over 150 more joining us each year.
“
Obviously the eCommerce sessions are crucial, we’ve got 28 sales channels so being able to keep an eye on them altogether and all at the same time is very useful – something that we also never had the ability to do before was control our Amazon FBA shipments and tracking there, so that’s been wonderful.
“
As an online, multi-store retailer, OrderWise allows us to successfully trade on multiple channels with the efficiency and stock visibility that the business requires.
“
The website is now fully integrated with OrderWise. A customer orders online and the order is being picked 10 minutes later. Nobody touches it in between that. It’s simply imported as a standard OrderWise order and the despatch tracking information is updated on the website minutes later. The potential is limitless.
Watch the Gift Universe video case study
Here, Paul Kraftman, Chief Executive of Gift Universe, and other key members of the Gift Universe team, tell us how they streamlined operations across the business by using an end-to-end multi-channel software solution implementing by OrderWise in 2017.
Book a demo
Whether you’re curious to see how our Business Management Software works or just want to chat to someone about your business requirements – our team are here to start the journey together.
Choose a time and a place for a demo that suits you
Implementing software solutions for our customers across multiple sectors
With 150+ customers joining us each year
We introduce over 600 new features and functionality improvements each year
