Take your trade ordering online
In the world of B2B sales, the only constant is change.
Today’s businesses are navigating shifting buyer expectations, the rapid rise of ecommerce, and the need to balance efficiency with personalised service. Buyers no longer settle for traditional sales processes—they expect seamless, digital interactions that align with the convenience of modern retail. As a result, B2B companies are being pushed to evolve their sales strategies or risk losing valuable clients to more agile competitors.
One of the most significant trends reshaping the industry is the demand for intuitive online ordering platforms. Buyers want the ability to place orders quickly, check stock availability, and access account details without relying on phone calls or emails. A lack of digital options can lead to frustration and even drive customers away. Additionally, the administrative burden on sales teams is growing, with more time spent processing orders and less time dedicated to nurturing relationships and identifying growth opportunities.
Despite this shift, many businesses still do not have an online sales channel to service their B2B customers, or their existing platforms are outdated and disconnected from their core systems. This lack of integration often leads to complicated processes for customers when placing orders and creates additional administrative tasks for sales teams. Without a modern, integrated solution, businesses risk inefficiencies that reduce the time and focus sales teams can dedicate to growing revenue.
These challenges have prompted a surge in demand for streamlined digital solutions—platforms that allow B2B companies to offer efficient, self-service options for their customers while reducing the manual workload on internal teams. This is where the Orderwise Trade Portal becomes a game-changer.
Orderwise Trade Portal
The Orderwise Trade Portal offers an easy-to-use platform that enhances the customer experience with quick, seamless access to essential tools for buyers.
It addresses key pain points, including:
- Removing staff admin burden, giving sales teams time to focus on growth.
- Setting customer-specific pricing, ensuring tailored offers for each client.
- Resolving customer enquiries faster, allowing your team to focus on growth.
- Providing visibility into order status and order history, enabling customers to stay informed.
- Allocating customer reward points, incentivising repeat business.
- Allowing customers to request quotes and statements, streamlining interactions.
Whether it’s personalised pricing, order history, or real-time stock information, the portal enables customers to place orders and manage their accounts with ease. This frees up sales teams to focus on more strategic activities, such as driving profitability.
Crucially, the Orderwise Trade Portal integrates smoothly with Orderwise, allowing businesses to manage their online and offline sales from one cohesive system. With customisable branding and an intuitive interface, the portal is designed to deliver a consistent, professional experience that encourages repeat business.
As the B2B landscape continues to evolve, embracing digital transformation is essential. The Orderwise Trade Portal offers a solution for businesses looking to stay ahead of the curve, providing the flexibility and functionality needed to meet modern buyer expectations and unlock new opportunities for growth.