Software Trainer

Software Trainer

Want to kick-start a career with an award-winning UK software company? Now’s your chance!

We are seeking an experienced Software Trainer who will be responsible for carrying out various specialist training duties for our customers. You’ll need to be a confident and organised communicator with experience in preparing high quality training sessions which are delivered to audiences from all levels of an organisation. Reporting to our Training Manager you will be a highly organised and efficient individual with excellent IT, presenting and communication skills.

Job Description

Responsibilities will include preparing and delivering training which may be both in person and remote, reviewing and capturing customer processes and requirements in detail during training to facilitate optimal configuration and implementation, liaison with internal sales, project management, development and technical support teams. Reporting to our Training Manager you will be a highly organised and efficient individual with excellent IT, presenting and communication skills. The ideal candidate will be well presented and passionate about ICT training and will be driven by ensuring all customers are fully satisfied, comfortable and enthusiastic about using our products and services.

Key Responsibilities:

  • Responsible for having up to date product knowledge & producing training literature and media
  • Preparing and providing high quality training to mixed groups of both client and staff audiences using various training techniques and delivery methods
  • Demonstrate you are passionate and enthusiastic about our products and services
  • Capturing client process in detail and suggesting options during training as appropriate
  • Liaising with other departments as necessary to ensure client satisfaction


  • Strong face to face skills (questioning, objection handling, negotiation, persuasion and expectation management), and proven ability in delivery of training
  • Ability to continue to perform well under pressure
  • Outstanding communication, presentation, interpersonal and documentation skills
  • High degree of initiative and ability to work unsupervised and on client’s premises
  • Ability to think outside the box and offer positive solutions to problems


  • 2+ years in a similar client facing training role (desirable but not mandatory)
  • Recognised ‘Education & Training’ qualification (desirable but not mandatory)
  • Proven track record of presenting in front of audiences
  • Demonstrable ICT skills including current Microsoft Office applications

Personal Qualities:

  • Personable with a confident and professional style
  • Quick but reasoned thinker with a logical approach and attention to detail
  • Empathetic and reliable with a customer centric approach
  • Able to embrace challenges, be adaptable and responsible
  • Enjoy travel and hold a full UK driving licence (Pool car and Premier Inn card provided)

What we can offer in return

Alongside a great starting salary, we want all of our colleagues to feel:


  • Alongside statutory leave, we offer additional holiday for your birthday, and for each year you work with us.
  • Flexitime and flexible breaks to provide that all important work life balance.
  • Hybrid working between the office and home.
  • Wellbeing support, including flu shots and professional mental health support.
  • Subsidised ‘Hive’ café, offering food and beverage options throughout your day.
  • Team events and perks, including free lunches on ‘Team Days’.


  • Annual team and company events, including our annual ‘Colleague Awards’ night.
  • A company gym to use throughout the week.
  • Colleague discounts from local and national providers.
  • We also offer other occupational benefits including death in service and critical illness cover.

Salary: £20,000 – £25,000 Depending On Experience

Hours: 40hrs p/wk (8:45am – 5:15pm, Mon. to Fri.)

To find out more about life at OrderWise click here


Book a demo

Whether you’re curious to see how our Business Management Software works or just want to chat to someone about your business requirements – our team are here to start the journey together.

  • Online or in-person

    Choose a time and a place for a demo that suits you

  • Over 30 years experience

    Implementing software solutions for our customers across multiple sectors

  • 1000+ customers who trust us

    With 150+ customers joining us each year

  • 600+ new features

    We introduce over 600 new features and functionality improvements each year