Orderwise Live was a day built around one question: what does the future of your business look like?
From big-picture strategy to hands-on advice, the event brought customers,
industry voices and our own teams together to explore what’s next.

On-demand theatre sessions
The Future
Jack Harrison, Marketing Director, Forterro
Where are you headed next?
Every business has its own vision of success - but the paths often overlap. Jack Harrison introduced the six key goals that drive our community: growth, resilience, security, intelligence, control and service. Whether you’re targeting one or juggling several, the message was clear: your goals shape your future and our goal is to get you there.
Industry, Investment, Innovation
Dean Forbes, Chief Executive Officer, Forterro
Inside Forterro
Orderwise joined the Forterro family three years ago. In this candid conversation, Dean Forbes, Forterro CEO, discussed what that means for your business, our investment in product innovation and the future of your software. Forterro’s commitment is clear: to deliver continuous innovation and industry-leading investment, designed to keep your business competitive in a changing market.
Your Product
Carrie Tallett, Product Manager, Orderwise
Your product, shaped by you
Focusing on what’s changed and what’s still to come, Carrie Tallett shared how customer input has helped shape the future of the software. New product initiatives from the introduction of a dedicated Product Management function and expanded API capabilities, to workflow automation and a fresh Web Client - have all come from listening to you. The new Ideas Portal, launched at the event, gives our community a powerful voice to shape future developments.
Practical technology for automation and integration
Christopher Gee, B2B Expert
Real world tools for smarter B2B
Cutting through the noise of today’s tech landscape, Christopher Gee delivered a clear message: businesses need to stop leading with features and start with their real-world challenges. Chris encouraged attendees to take a step back, define their problems first and only then look for the right tools to solve them. He also shared a host of useful (and often low-cost) platforms to explore, but made one thing clear: smart technology starts with smarter thinking.
Customer Panel
Meg Crossman, Account Management Director, Orderwise
Ed Banfield, Riva Home
Ashton Marriott, Cotswold Fayre
Dave Best, Agrigem
Future goals, growth & resilience
Discussing how they’ve navigated disruption and planned for growth, Ed, Ashton and Dave openly shared their insights - from handling complex supply chain disruptions and safeguarding their businesses against cyber threats, to investing strategically in growth and innovation. They revealed how technology underpins their success and discussed practical ways other businesses can navigate challenges and maximise opportunities ahead.
The buzz beyond the theatre
Not all insights came from the stage. Throughout the event, our exhibition spaces were full of honest, practical conversations - focused on the same six goals that opened the day: growth, resilience, security, intelligence, control and service.
Whether exploring how Orderwise Cloud is helping businesses strengthen their security and scale with confidence, or how Flex Services is giving teams more control and saving thousands on one-off projects each year, these discussions weren’t about features - they were about solving real problems.
Missed those 1:1 chats? It’s not too late to pick up the conversation.


See the future in action
Beyond the presentations, visitors got hands-on with Orderwise Cloud, our new Web Client and the MyForterro portal - experiencing first-hand how Forterro’s continued investment and innovation are already powering the next generation of Orderwise technology.
More than simply introducing new tools, these demonstrations highlighted how Orderwise customers can leverage Forterro’s backing to scale securely, work more flexibly and confidently tackle whatever comes next.