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The demand for simpler, frictionless sales interactions is rapidly growing within the consumer goods sector. Without the right order management software, a lack of customer data when you need it can cause valuable cross-selling or upselling opportunities to be missed, or customers to be lost to a competitor.
Using a sales order entry screen, gain complete visibility of your sales orders from just one system moulded to your business specifications. Get a secure view of your business sales orders across all your channels from one place, whether completed in-store, via Amazon, eBay, or ecommerce websites and EDI, or even on the road.
With real-time knowledge, see the tasks that need to be completed quickly, and remove the need for lagging paper-based systems.
Track and check schedules from initial order placement to final delivery, allowing you to meet increased fulfilment deadlines accurately and on time. Enable functions like order update notifications, so your customers are always kept in the loop of their order progress.
Any returns and adjustments can be completed with ease, and quickly verified at any stage. During busy sales peaks, your order volumes can be managed more efficiently and, fully integrated with your systems, our order management system can help the rest of your business to improve its functionality too.
Access customer history, drop-ship and order fulfilment data, and enable more cross-selling and upselling opportunities, maximising the potential sales for your team by getting the right information and prompts just when they’re needed.
With total control of all your order data, recognise trends and create insightful reports to boost performance even further. From understanding your own sales patterns to creating brilliant customer experiences, an OrderWise Order Management System will enable your team to produce the best results for your business.
Manage customer price lists and maximise sales and profitability across all your channels with tools for automation and marketplace integration
Utilise smart tools to reduce overstocking, forecast for demand and calculate true product landed costs
Achieve stock visibility and traceability across locations in real-time, and deliver unrivalled and accurate stock level management
Gain a complete view of your customer interactions, both from your desk and on-the-go through the OrderWise Mobile App
Benefit from one fully integrated system for your lead generation and sales cycle with automated and targeted campaigns
Get secure access to all your data quickly, drawing out the vital insights to let your business thrive
Managing sales order processing from start to finish, order management software gathers all your customer ticket information from across your sales channels and processes the data into one integrated system. A comprehensive view of all your orders is achieved, ensuring every stage can be tracked and checked, and the order process can be sped up through automation, from placing an order to delivery to the customer. Don’t just take our word for it, see how our order processing system compares.
Whilst a Customer Relationship Management (CRM) system is useful to track your interactions with customers, order management software helps to improve the effectiveness of the sales process itself. The errors and delays often formed by manual handling of orders are removed, resulting in a more positive customer experience all round.
With 30 years of experience in providing software solutions to businesses like yours and over 200 experts working from our purpose-built head office, you can be confident when dealing with OrderWise that our software, experience and expertise will directly benefit your business.
That’s why over 1000 customers trust and stay with OrderWise, with over 150 more joining us each year.
Sales administrators can now deal with customer queries whilst in sales orders and can access previous order history and previous pricing very easily – with OrderWise you can have umpteen screens open at a time and have all the information at your fingertips which is one of the major pluses for us.
OrderWise software plays a key role within the core of our business. We promise our customers the most efficient and proactive service when ordering with us, and this software is crucial in helping us provide that. We are also now using OrderWise to produce timed and targeted marketing campaigns, so there’s no doubt that this software will play a key part in our future.
We’ve got much better visibility of stock now and because OrderWise is an automated system we know exactly where an order is on its journey, so that’s really helpful if customers call up to check on the progress of their order. It’s also meant better service for our customers because they now get regular updates on when their parcels have been despatched via OrderWise.
Whether you are looking to revamp your existing website or trade online for the first time, an OrderWise ecommerce website offers a simple, stress-free solution to managing online sales. Your business will receive an integrated website that translates your company’s brand, ethos and aspirations.
Selling across multiple platforms can help your business target different markets effectively in order to maximise sales. However, it also requires additional management and operational planning. Explore our tips for building a successful business with multi-channel software today.
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Whether you’re curious to see how our Business Management Software works or just want to chat to someone about your business requirements – our team are here to start the journey together.
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Implementing software solutions for our customers across multiple sectors
With 150+ customers joining us each year
We introduce over 600 new features and functionality improvements each year