Step 3: Talk to your department managers
Your department managers can be a great source of information for the specifics of your teams’ operational quirks. Opening up the floor to their insights can outline any specific departmental requirements that the software will need to address.
Ask them to set out every area of their team’s current workflow. Your finance team, for instance, will think differently to your warehouse team. The chances are they will already use disparate systems to complete their daily tasks. Consider, also, if your software will need to integrate with pre-existing systems. Your team may already work well with one system, or they could need a complete system change to solve their operational blockers.