Project Management and Implementation

Our dedicated team is with you every step of the way

Rest assured, you won’t be left in the dark with a brand-new system to manage. We know it’s important that your installation is hassle-free with minimal disruption to the wider operation.

That’s why each customer receives a full project team as standard to guide you through the implementation of your new software. All you need to do is focus on getting back down to business with your new, expertly-crafted solution.

At OrderWise, we understand and appreciate what a big transition certain projects can be for your business and staff. This is why we strategically work with you to ensure this process is as seamless as it can be so you can receive ROI on your investment as soon as possible.

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OrderWise project delivery

Project management

Full project management including data build, training and go-live support is included as standard.

Smooth transition

On-hand assistance for a smooth transition over to your OrderWise solution.

Onsite support

Receive expert help and advice on your physical warehouse setup.

Process review

Increasing efficiency with process reviews across operations.

Tailored solution

Configure OrderWise in a way that works best for your business and maximises ROI.

End-to-end service

All the tools and support are supplied throughout your project to ensure a successful implementation.

What our customers say…

“

I’d definitely recommend a remote implementation. For the go-live, the OrderWise team were there on the phones, screen sharing and showing us step by step. It was great for the team, they could see it working.

Brad Slater, Pickup Systems
Production Manager

“

During the process of selecting and implementing the system we realised it was a chance to look at all of our processes from scratch. So although one of the drivers in the early days was to find a system that could accommodate our existing processes, we ended up re-evaluating pretty much all of our work flows by the time we went live. Over the first year, we refined our methods further to benefit from OrderWise’s capabilities rather than the other way around. That’s something I would advise any business looking at OrderWise as a potential solution – keep an open mind and don’t be afraid to change your processes.

Ian Shay, L&S Engineers
Commercial Director

“

It was very logical and straight forward, as our understanding developed we could quickly see the way the information was populated could be changed, which for us that was great, you weren’t tied into “Set it up like this, this is how you must use it” – there’s no set way of using the system and the trainers worked with us to find the most logical way for us to work with OrderWise and our data.

Andrew Ewens, Happy Pet Products
Inventory Controller

“

The training really helped, the system is easy to use & implementation was not a painful process.

Alan Lewis, Promotional Handling Ltd
Managing Director