Reducing costs and enhancing customer service with courier management system integration
When working with external third-parties to ensure the best possible...
These mistakes together with the subsequent increased returns can be costly and time consuming resulting in an overall reduction in efficiency. Through integrating with over 40 courier services, OrderWise Courier Software Integration provides an effective solution by automatically generating consignment numbers based on despatch history, passing this information directly to courier software and recording these details against the relevant transactions.
This streamlined process provides accurate, clearly visible information and vastly improves despatch efficiency. Through saving time and reducing errors, order handling capabilities can be increased and customer satisfaction can be enhanced through the fast and accurate fulfilment of orders.
For companies selling via online channels such as an OrderWise Website or third party websites and marketplaces integrated with OrderWise, there are further benefits to be gained from our Courier Integration functionality. Consignment and tracking information can be passed back to the online channel to provide customers with full despatch visibility and high service levels.
Alongside working directly with couriers themselves, OrderWise Courier Integration also offers links to courier consolidation service providers who themselves provide integration with major couriers. This month sees one such service provider added to the already extensive list of OrderWise courier integrations – Despatch Bay.
Despatch Bay work with a range of courier services such as DHL, Parcel Force, Royal Mail, DX and Yodel. This network provides customers with over 60 different services and the ability to ship to over 250 destinations from a streamlined interface.
By having OrderWise seamlessly integrated to a system like Despatch Bay, businesses using our software can ensure that all key delivery details are seamlessly transferred over to the necessary couriers for safe delivery, allowing their time and money to be saved.
Existing users can contact the client services team for more information about OrderWise Courier Software Integration.
To discuss your requirements in more detail contact us on 01522 704083.
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