The power of automation: Before and after
We hear a lot about the benefits that automation can…
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Building your management solution
Every retailer is different, and so every solution should be unique, too. OrderWise retail software is modular, scalable, and mouldable to fit your unique set of business requirements. We work with you to understand the exact solution you need at each stage of your business growth advising on the perfect software for retailers.
Since implementing OrderWise, Finisterre’s sales have grown over 200%, and we can efficiently manage every order and customer from start to finish.
The relationship between the warehouse and stores has also improved massively. Using one system, it’s a lot easier to find the right stock at the right time, accuracy is a lot better and it’s easier to find the sales statistics for the week.
I personally quite like the EPOS till system, it’s a really friendly system for the retail-facing side – it’s nice and simple for staff in the shops to use and you can’t really go wrong with it. It also means we’re not using three different systems for managing three different things. Instead it keeps everything all in one place so its all centralised and easy to track.
Well in the short term we will be rolling out OrderWise EPOS to our bricks and mortar shop and then the long term future we will be getting the OrderWise CRM module in as that is the next big thing our Managing Director wants to get in place. Then there’s obviously the monthly updates that come out on the newsletter, those are always really good – there’s always things with OrderWise that you don’t know how you lived without them before, so we’ve got plenty to be going on with as we move forward!
Benefit from an EPOS solution to manage your stores and process transactions, using a range of payment methods including gift cards and loyalty points
Built-to-sell retail websites including click-and-collect order handling, personalised promotions and loyalty point management
Integrate with 50+ ecommerce platforms including OrderWise Online Store and Trade Portal and marketplaces such as Magento, Shopify, eBay and Amazon
One central location for processing the sales orders you receive across multiple channels, with the tools you need to maximise average order value
Maximise sales opportunities with complete and accurate stock visibility across each one of your stores, online sales channels, offices and warehouses
Easily identify stock demand for each location and avoid losing sales by accurately forecasting for busy seasons such as Christmas and Black Friday
Streamline goods in processing, reduce the cost of returns handling and increase the speed of order and store fulfilment for a happy customer-base
Eliminate the manual rekeying of online orders with integration to 60+ popular courier platforms including Royal Mail, DPD and FedEx
Gain unparalleled insight into sales performance and use this information to target the right customers and boost order value
We understand that being at the top can lead to a lack of visibility on the ground. With operations running in multiple locations, inaccurate reports and disconnected data create too much guesswork for management, while inefficiencies caused by unsuitable technology can lead to fear of business growth and a disgruntled workforce.
Using OrderWise retail software, you will gain invaluable insight into your operations to keep your business going no matter what the world throws at you, all while standing out to your customers, employees and competitors:
Dealing with the overarching operations of a business isn’t an easy task without the right tools in place. Inaccurate stock levels, a lack of reporting data and unstable, outdated systems can get in the way of making those all-important business decisions.
Don’t suffer in silence with technology that won’t allow for business continuity. We are a strategic partner who will help you reach your goals and provide the knowledge on exactly what improvements you need to make:
We know how hard it can be to achieve control in the warehouse without the right tools in place. Inadequate technology makes it harder for you to understand overall performance with a lack of real-time data, and puts extra pressure on operatives to fulfil their day-to-day duties.
Don’t work around an outdated system. With OrderWise software for retailers, you will gain confidence in stock data and increase your throughput without the staggering costs, as well as a host of other benefits:
The finance department often bears the brunt of poor performing technology. Outdated paper-based systems and other manual processes can make it difficult to reconcile data, leading to inaccurate financial reports developed from basic, disjointed tools.
With OrderWise, you can make accurate forecasts easily and understand what’s happening in the business by having all your data in one place. Get the most from your team with automation by increasing efficiency and maximising profitability:
Sales and Marketing Manager
Bad technology can lead to bad practice, and jeopardising sales is not something to risk in the sales and marketing department. With inadequate systems, you’re relying on muddled information to guide you through your day-to-day sales and marketing, and incorrect customer data can make you look as disorganised as you feel.
Don’t wait for complaints to roll in before making a change. Instead, invest your money in a dedicated solution that will help you maximise sales, highlight your performance and align your sales and marketing strategy for good:
The ability to integrate your retail software with an electronic point of sale (EPOS) device is increasingly standard fare. However, what is rarer is for the retail software to be able to do this with almost any EPOS solution. Many models of retail software will come with a pre-built list of which EPOS they are compatible with, often their own specific EPOS brand. The very best retail software though will come with the help of a support team, who will make sure that their applications and your apparatus work together seamlessly. That kind of support is among the hallmarks of high-quality retail software.
In 2021, omni-channel excellence is the benchmark of all retail software. Very few businesses can afford to operate on a single platform anymore. This has become even more true in the wake of the pandemic, and as the third decade of the new millennium rolls on, it is unlikely to change. If you want to draw customers back into your physical establishment post-lockdown, making social media distributed discounts work in-store is a great way to start, and that is just the tip of the iceberg for omni-channel operations. Make sure your retail software can handle the best of omni-channel capabilities for your business. That way, you know you’ve made the best choice for your business.
There is integration, and then there is intelligent integration. To determine if a retail software package and a stock control system are integrating intelligently, ask the following questions. Can your stock control make projections based on the data your retail software supplies? Can it adapt and adjust how your storage facility keeps goods in response to new purchases? Can it keep all the different orders from all your varied online marketplaces coordinated with the correct stock levels? Positive answers to these kinds of questions are among the key things to look for in the very best retail software.
When you are selling anything for public consumption, your retail software will need to track and process specialised industry information. Things like serial numbers, batch identifiers, source information, point of origin details, and so on. Make sure you have a system that can take care of this kind of complicated record keeping. A system that can track all the industry-standard intelligence in real-time for minimum possible errors. If something goes wrong, you need to know who was sold what, when, where and how. The right retail software will ensure that all this information is available at the press of a button.
When your customers place an order, and your retail software processes it, you should be feeling pride at another successful transaction. You shouldn’t be thinking about the headache of paperwork that’s about to ensue. The endless cycle of orders and rekeying is something your retail software should be able to automate. The couriers that handle your orders don’t need to have had human hands process your paperwork. You need a retail software system that can integrate seamlessly with any kind of courier you could possibly need, from Amazon logistics, Palletways, FedEx, DPD, Royal Mail, and many more besides. Make sure your retail software can handle these kinds of things automatically.
The OrderWise Mobile App is the essential modern-day sales tool for any business operating with sales reps and account managers. Whether you need to check prices, raise sales orders, view customer details or check recent activity, the OrderWise Mobile App stores essential data you need.
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Whether you’re curious to see how our Business Management Software works or just want to chat to someone about your business requirements – our team are here to start the journey together.
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Implementing software solutions for our customers across multiple sectors
With 150+ customers joining us each year
We introduce over 600 new features and functionality improvements each year