Now in the retail industry, when a customer places an order in the evening, they expect to receive it the following day as a standard option with click-and-collect or next-day delivery.
Added pressure is placed on retailers to fulfil demand, with stock availability and pick, pack and ship actions needed quickly and precisely across locations. Using OrderWise’s retail software, create a seamless multi-channel shopping experience complete with CRM and partnered with effective and streamlined back-end operations.
Unite your websites, online marketplaces, stores, and sales to maintain a happy customer-base all year round. Eradicate delays across your sales channels by processing orders face-to-face and electronically. Moreover, use historic data to forecast ahead of seasonal peaks such as Black Friday and Christmas.
Whether you require a helping hand with marketplace and courier integration or need to replenish stores from a central warehouse, Retail Management Solutions from OrderWise is the answer.
Every wholesaler is different, and so every solution should be unique, too. OrderWise retail software is modular, scalable, and mouldable to fit your unique set of business requirements. We work with you to understand the exact solution you need at each stage of your business growth.
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The relationship between the warehouse and stores has also improved massively. Using one system, it’s a lot easier to find the right stock at the right time, accuracy is a lot better and it’s easier to find the sales statistics for the week.
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I personally quite like the EPOS till system, it’s a really friendly system for the retail-facing side – it’s nice and simple for staff in the shops to use and you can’t really go wrong with it. It also means we’re not using three different systems for managing three different things. Instead it keeps everything all in one place so its all centralised and easy to track.
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Well in the short term we will be rolling out OrderWise EPOS to our bricks and mortar shop and then the long term future we will be getting the OrderWise CRM module in as that is the next big thing our Managing Director wants to get in place. Then there’s obviously the monthly updates that come out on the newsletter, those are always really good – there’s always things with OrderWise that you don’t know how you lived without them before, so we’ve got plenty to be going on with as we move forward!
Watch the Gift Universe video case study
Here, Paul Kraftman, Chief Executive of Gift Universe, and other key members of the Gift Universe team, tell us how they streamlined operations across the business and gained an end-to-end solution by implementing OrderWise’s retail software in early 2017.
Benefit from an EPOS solution to manage your stores and process transactions, using a range of payment methods including gift cards and loyalty points
Built-to-sell retail websites including click-and-collect order handling, personalised promotions and loyalty point management
Integrate with 50+ ecommerce platforms including OrderWise Online Store and Trade Portal and marketplaces such as Magento, Shopify, eBay and Amazon
One central location for processing the sales orders you receive across multiple channels, with the tools you need to maximise average order value
Maximise sales opportunities with complete and accurate stock visibility across each one of your stores, online sales channels, offices and warehouses
Easily identify stock demand for each location and avoid losing sales by accurately forecasting for busy seasons such as Christmas and Black Friday
Streamline goods in processing, reduce the cost of returns handling and increase the speed of order and store fulfilment for a happy customer-base
Eliminate the manual rekeying of online orders with integration to 60+ popular courier platforms including Royal Mail, DPD and FedEx
Gain unparalleled insight into sales performance and use this information to target the right customers and boost order value
We understand that being at the top can lead to a lack of visibility on the ground. With operations running in multiple locations, inaccurate reports and disconnected data create too much guesswork for management, while inefficiencies caused by unsuitable technology can lead to fear of business growth and a disgruntled workforce.
Using OrderWise Retail Software, you will gain invaluable insight into your operations to keep your business going no matter what the world throws at you, all while standing out to your customers, employees and competitors:
Dealing with the overarching operations of a business isn’t an easy task without the right tools in place. Inaccurate stock levels, a lack of reporting data and unstable, outdated systems can get in the way of making those all-important business decisions.
Don’t suffer in silence with technology that won’t allow for business continuity. We are a strategic partner who will help you reach your goals and provide the knowledge on exactly what improvements you need to make:
We know how hard it can be to achieve control in the warehouse without the right tools in place. Inadequate technology makes it harder for you to understand overall performance with a lack of real-time data, and puts extra pressure on operatives to fulfil their day-to-day duties.
Don’t work around an outdated system. With OrderWise, you will gain confidence in stock data and increase your throughput without the staggering costs, as well as a host of other benefits:
The finance department often bears the brunt of poor performing technology. Outdated paper-based systems and other manual processes can make it difficult to reconcile data, leading to inaccurate financial reports developed from basic, disjointed tools.
With OrderWise, you can make accurate forecasts easily and understand what’s happening in the business by having all your data in one place. Get the most from your team with automation by increasing efficiency and maximising profitability:
Bad technology can lead to bad practice, and jeopardising sales is not something to risk in the sales and marketing department. With inadequate systems, you’re relying on muddled information to guide you through your day-to-day sales and marketing, and incorrect customer data can make you look as disorganised as you feel.
Don’t wait for complaints to roll in before making a change. Instead, invest your money in a dedicated solution that will help you maximise sales, highlight your performance and align your sales and marketing strategy for good:
Book a demo
Whether you’re curious to see how our Business Management Software works or just want to chat to someone about your business requirements – our team are here to start the journey together.
Choose a time and a place for a demo that suits you
Implementing software solutions for our customers across multiple sectors
With 150+ customers joining us each year
We introduce over 600 new features and functionality improvements each year
