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Make technology work for you: How to boost your online sales
Multi, cross or omni-channel - how can technology help businesses boost their online sales?
Creating an exceptional customer experience
How can you empower your customer service?
In today's retail landscape, utilising modern technology is crucial for creating exceptional customer experiences. Customers, accustomed to the latest digital innovations, expect seamless, efficient interactions with businesses. By embracing automation, data analytics, and personalised digital solutions, companies can enhance customer service, streamline operations, and foster strong connections.
Discover below how industry leaders are using technology like Orderwise to revolutionise the customer journey, addressing challenges such as delivery expectations and the ongoing issues surrounding high-volume returns.
The businesses keeping customers happy
Discover how Orderwise customers have been embracing automation for an efficient and connected customer journey.
Winners and losers: The changing landscape of UK retail
To survive in current retail landscape, businesses must embrace change, prioritise building connections, and align their retail experience for the modern consumer. But who are the retailers leading the way?
Retaining customers costs 5x less than acquiring new ones
Losing customers due to poor communication? A simple CRM and stock control solution can make all the difference. Discover more about the power an integrated stock solution on your customer service.
Addressing the UK's returns crisis
Struggling with high returns? You aren't alone. Retailers are facing a staggering £7 billion returns crisis in the UK. Download our latest whitepaper to uncover the hidden impact and how your business can turn things around.
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Managing customers' delivery expectations
Is the ‘last mile’ of your delivery process causing challenges? Don't let poor fulfilment and logistics operations put your customers off.
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Preparing your business for the winter sales peak
A lucrative opportunity to boost sales and clear out stock before the year-end, the golden quarter is both promising and daunting in equal measure.