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Account Manager

Join the Orderwise team, part of Forterro

Join our team as an Account Manager, where you will take on the pivotal role of cultivating and overseeing relationships with our valued customers within your assigned accounts. Your main responsibilities will include driving sales of software, cloud conversions and maintenance and support.

As a key liaison between our company and customers, you will proactively identify customer needs and strategically propose solutions across various operational levels. Maintaining open and regular communication through contact and meetings, you will play a crucial role in ensuring customer satisfaction and fostering long-term partnerships. 

If you are passionate about customer engagement, sales, and creating tailored solutions, we invite you to apply for this exciting opportunity to contribute to our dynamic team.

Ordersise is a dynamic ERP product from Forterro, a provider of software solutions to more than 13,000 small and midsized industrial companies in Europe. Here, your career meets a world of possibilities. We believe that a job should be more than just a daily routine; it should be a source of inspiration, growth, and opportunities. 

The role

Salary banding: £40,000 - 50,000, OTE of £70,000+

As a dedicated Account Manager, you will be responsible for managing sales inquiries from your assigned accounts, taking ownership of the entire customer account lifecycle. Your role involves gaining a deep understanding of the challenges and business goals of customers, collaborating with them to develop tailored plans and priorities aligned with our products and services. 

Utilising your expertise, you will demonstrate modules and functionalities both remotely and face-to-face, leveraging the support of a Pre-Sales Engineer as needed. Providing compelling cost justifications, you will assess the impact of problems on business priorities. Additionally, you will handle customization requests and work towards meeting sales targets, ensuring the maximization of revenue within your assigned accounts.

About you

We are looking for a candidate with a keen insight into the diverse needs of customers and prospects, understanding the business and operational challenges they encounter. The ideal candidate possesses strong relationship-building skills, excelling in establishing connections with both customers and colleagues. 

In addition, they bring valuable experience and comprehension of ERP systems and other business technologies, showcasing a detail-oriented approach. The ability to effectively manage the sales process is a crucial aspect of this role, and preference will be given to candidates with prior experience in selling business-to-business solutions. 

Our offer

We value fairness and equity amongst all colleagues across the business, regardless of role or tenure. We are committed to delivering a competitive employee value proposition which attracts and retains the best talent.

Our offer includes 30 days of annual leave each year, as well as all nationally recognised bank holidays. We also offer an enhanced employer pension contribution, as well as life assurance.

Alongside this, we also have a unified career architecture and framework, providing all employees with a personalised career development pathway, with ever increasing opportunities for professional development across the entirety of the Forterro business.

We are proud to offer a wide range of other benefits too – to find out more, get in touch with our recruitment team today.

People, delivering together

We value our colleagues' skills, and build upon them. Forterro is a place where small teams come together to do big things, and we strive every day to build an enabling environment for our people to thrive. With the right skills, diverse perspectives and the power of teamwork, we give our best to one another to reach our common goals – while allowing individuals to shine bright in their contributions. Our people love our collaborative environment, and the fact they can count on one another to overcome challenges, together.

Our values

Across Forterro, our shared company values serve as the inspiration and influence for our actions, interactions and the way we achieve together. They reflect our team cohesion, helping unite diverse teams from around the world behind one shared approach. And our values not only shape our culture, but also define our behaviours as we drive forward, together, to deliver on our mission.