Based in Brownhills, just outside of Walsall, L&S employs over 70 staff in various departments including sales, purchasing and warehouse management. L&S sources products from around 600 suppliers and produces a product catalogue each year which allows their customers to consolidate suppliers to reduce complexity and cost.
Orders are received through telephone, fax, email, via their website and over the trade counter, with around 5,000 orders being processed in an average week. L&S stock and manage around 30,000 product lines, with more than 270,000 spare parts available in total which can be ordered in directly from manufacturers for immediate back-to-back shipping.
L&S have been using OrderWise for just over four years, having implemented their initial solution back in early 2014. To find out more about how they have been able to benefit from scaling their OrderWise solution to effectively manage all of their daily operations, we visited the team at L&S and spoke to Ian Shay, Commercial Director.