The OrderWise Solution
In-store and online
Before the pandemic, Finisterre were able to see like for like growth in all their retail stores year-on-year.
In-store, the staff could provide an experiential and friendly service, safe in the knowledge that all the wider business’ stock availability and data, as well as checkout functionality, were quickly to hand within OrderWise.
With custom development from OrderWise, Finisterre has also been able to offer services like gift cards, free delivery, and special product bundles from their integrated Shopify online store that connects with their central OrderWise solution.
“Online is an extension of our stores, and our stores are an extension of online, so it’s vital for us to create that one omni-channel experience.”
Whether ordered online or bought in-store, OrderWise custom reporting software produces trackable data sets, showing how products and services are being purchased and redeemed to help forecast sales and purchasing and further personalise customer experiences for the future.