As a wholesaler and distributor of food products, it is vital for Epicurium to manage their daily warehouse operations as effectively as possible.
Essential to this, both as a legal requirement and in order to offer the best service to their fulfilment customers, is retaining end-to-end traceability of every single item that they ship. Being under strict regulations, Epicurium need to ensure that they are able to pick the correct batches, check the correct batches are being put in those orders and still trace the stock once it has gone out.
With the business quickly taking off, Epicurium decided to implement OrderWise not too long after they founded in late 2009, with the aim to introduce better processes before the everyday running of operations became difficult to control. To find out how OrderWise has helped with this, we spoke to Ben McKechnie, Director of Epicurium, who took the time to tell us how OrderWise has helped the company to both effectively manage their traceability requirements and also streamline their warehouse operations.