The Requirement
Before using OrderWise, e-Hardware were using a number of different systems to manage their business. Paul explained that they were using Sellerdeck for their online order processing, Seller Central for Amazon orders, My-eBay for eBay orders and Sage 50 for trade counter orders and accounts management. However because there was no functionality for stock control and all the systems were disconnected from one another, the team at e-Hardware had to rely on inaccurate stock figures and often rekeying information.
“We weren’t able to keep track of inventory because it was so difficult, we had nothing that integrated with all our sales channels so we were purchasing manually, picking manually, doing everything manually, so we wanted something that would automate a lot of our processes, take away a lot of the human element and give us more information about our stock and movement of stock.”