Best alternative to Kerridge

“On the stock control side, obviously we have a lot of different ranges and products. By having everything in one place, it makes things easier as you know a product is going to be in that place, in that amount. It’s also easier for the staff putting on the orders, they can check to see how much is in stock, whether it is in stock at all, and then we can just run the OrderWise To Purchase Report to pick up what we need to buy and what we don’t.”

“As an online, multi-store retailer, OrderWise allows us to successfully trade on multiple channels with the efficiency and stock visibility that the business requires.”

“Sales administrators can now deal with customer queries whilst in sales orders and can access previous order history and previous pricing very easily – with OrderWise you can have umpteen screens open at a time and have all the information at your fingertips which is one of the major pluses for us.”

“As our business has grown and grown, we’ve needed to become more efficient. OrderWise has played an integral role in helping us keep our supply chain systems streamlined, from the factory shelf to the customer’s door.”

“OrderWise has brought us on leaps and bounds really as a sales force. Simple things like knowing exactly what stock quantities you have got on the shelves, the true margins that you are making and the overall ease of just putting an order onto the system. We have become a lot more proactive as a company and as a sales force too. 5-6 people used to enter orders and quotes all day long, we have now trimmed that down to one person entering orders, allowing the other guys free on the phone to take enquiries.”

“The vast majority of what we do is drop ship, so it’s all virtual really, but the way OrderWise controls stock and reorder levels works really well. We can have an order from the web filled with good accurate data with no errors and it is acknowledged to a customer within a minute. Even on the supplier side everything matches up to the order, we simply find the right product, pay the right price and collect the money from our customers – because everything’s so organised and structured, it just drives quality in everything we do.”